Video & Photo Compressor
Support
Last updated: August 18, 2026
Publisher: Amazal.net · Contact: [email protected]
Questions about Video & Photo Compressor? Email [email protected]. We typically respond within 2 business days.
Include your iPhone model and iOS version, the app version (Settings → About), what you were trying to do, and screenshots if possible.
Are my videos or photos uploaded?
No. Compression runs entirely on your iPhone. Your media is never sent to Amazal.net or any ad network.
How do I compress a video?
Open the app → Videos tab. Tap Select Video (Files) or Choose from Photos. Pick a preset → Compress Video. Save or share from the result screen.
How do I compress a photo?
Switch to the Photos tab. Tap Select Photo or Choose from Photos. Pick a preset → Compress Photo.
Which formats are supported?
Videos: MP4, MOV, and common formats from Files or Photos. Photos: JPEG, HEIC, PNG.
Why is the estimate different from the final size?
The estimate is calculated before encoding. The result screen shows the actual file size after compression.
Why did my photo stay the same size?
Some photos are already so compressed that re-encoding would make them larger. The app keeps your original in that case.
Can I cancel during compression?
Yes. Tap the back button on the progress screen. The incomplete file is discarded.
How do I remove ads?
Upgrade to Pro. Pro removes all ads everywhere in the app.
How do I restore Pro?
Settings → Restore Purchases, or Restore on the paywall.
How do I cancel a subscription?
iPhone Settings → Apple ID → Subscriptions, or Manage Subscription in the app.
Does history store my videos or photos?
No. History (Pro) stores a local summary only: name, sizes, date, preset. No media files.
How do I delete my data?
Settings → Delete Local Data removes history and temporary files. Uninstalling the app removes everything else.
